focus on your actual customers. Actually drive your bottom line.
We bring more than 15 years of experience managing operations, CRM, marketing, and business intelligence teams to you.
Marketing Strategy. Customer Relationship Management. Loyalty Program Development. Guest Experience Programming. Social CRM. Net Promoter Scoring. Customer Satisfaction Tracking. Service Operations Enhancement.
Business Intelligence. Database Targeting. KPI & ROI Measurement. Process Flow Evaluation. AB Testing. Menu Optimization. Revenue Management. Attrition and Lifetime Value Modeling.
Travel. Hospitality. Hotels. Bars. Restaurants. Casinos. Boutiques, Backpackers, and Between.
